Commitment to Quality
Quality Policy
It is the goal of Swagelok Australia and New Zealand to provide its customers with a range of products and services that are accurate, repeatable, compliant with specification and consistent with their expectations.
Swagelok Australia and New Zealand will deliver superior product quality and exceptional customer service through wholehearted commitment from our associates, who benefit from continuous training and encouragement within a creative and fair work environment.
It is the policy of Swagelok Australia and New Zealand to deal with customer concerns efficiently and effectively and to resolve these concerns to the best of our ability and to the satisfaction of our customers.
To meet these commitments Swagelok Australia and New Zealand has established a Quality Management System (QMS) that is structured to meet the requirements of both ISO 9001:2015 and the Swagelok Quality System (SQS-D).
The Quality Management team will develop review and set all strategies, objectives and targets relating to the QMS. This process will support the Company’s drive for continuous improvement through systematic processes and procedures. The Company’s commitment is such that we will go to extraordinary lengths to exceed customer satisfaction and support customers to the extent that we become a world class supplier and a benchmark for others.
Product Certifications
- Certificates of Compliance
- Certificates of Compliance including Mechanical and Chemical properties
- Nuclear Traceable Certificates of Compliance
- Certificates of Origin - Please contact us regarding any of your specific certification needs.